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Support

Answers to common questions. Still stuck? Email support@amrah.abdulqabiz.com.

Before purchase

Is there a trial?

Paid apps include a 14-day trial so you can evaluate before buying.

Which platforms?

Each product lists its supported platforms on its page.

Licensing & activation

How do I activate?

Enter the license key from your purchase email in the app's License settings.

How many devices?

Each license includes a set number of seats; you can deactivate a Mac to free a seat.

I lost my key

Email support with your order number and we'll resend it.

Payments & Paddle

Who processes payment?

Paddle, acting as Merchant of Record. Your receipt comes from Paddle.

Taxes

Any applicable tax is shown at checkout and handled by Paddle.

Refunds & updates

Refunds

See our Refund Policy — 14 days for one-time purchases, plus help for technical issues.

Updates

Apps notify you when a new version is available to download.

Troubleshooting & privacy

Permissions

Apps request only the permissions they need (e.g. camera) on first use.

Privacy

Data stays local by default; see our Privacy Policy.